Refund policy
At Baddie Boulevard, we want you to love every piece you order. 💕 If something isn’t right, please review the policy below to see what options are available.
Returns
Eligible items may be returned within 14 days of delivery.
To qualify for a return, the item must be:
- Unworn and unused
- In its original condition
- Free from damage, scratches, makeup, perfume, or other signs of wear
- Returned with its original packaging when applicable
Items that do not meet these conditions may not be accepted.
Customers must contact Baddie Boulevard before sending a return. Returns sent without prior approval may not be accepted.
Body Jewelry & Hygiene-Sensitive Items
For health and hygiene reasons, body jewelry intended for use in piercings is final sale once its sealed packaging has been opened.
This includes items such as belly rings, nose jewelry, nipple jewelry, and other piercing jewelry.
Unopened and unused body jewelry that remains in its original sealed packaging may be eligible for return within the standard return period.
Please see our Body Jewelry Hygiene Policy for additional information.
Final Sale Items
The following items are not eligible for return unless they arrive damaged, defective, or incorrect:
- Opened body jewelry
- Worn or used jewelry
- Items marked Final Sale
- Gift cards
- Items returned outside of the return period
Return Shipping
Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
We strongly recommend using a trackable shipping method when returning an item. Baddie Boulevard is not responsible for return packages that are lost in transit.
Refunds
Once your return is received and inspected, you will be notified regarding the status of your refund.
Approved refunds will be issued to the original payment method.
Please allow additional time for your bank or payment provider to process and post the refund after it has been issued.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact Baddie Boulevard within 3 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item
- Photos of the packaging when relevant
Once reviewed, we will provide the appropriate resolution, which may include a replacement or refund.
Please do not discard a damaged or incorrect item until your request has been reviewed.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
We cannot guarantee cancellations once an order has entered processing or been shipped.
Preorders
Preorder items may have different cancellation and refund conditions due to the nature of preorder purchasing.
Please review our Preorder Policy before purchasing a preorder item.
Exchanges
We do not currently offer direct exchanges.
If your eligible item qualifies for a return, you may return it according to this policy and place a new order for your preferred item.
Questions?
If you have questions about a return or refund, please contact Baddie Boulevard Customer Support and include your order number.
Thank you for shopping Baddie Boulevard — where all the baddies shop. 💕