Contact information

For customer-service inquiries, please contact us using the contact form on our website or through our listed customer-service email.

We aim to respond to inquiries within 1–2 business days.

Business days do not include weekends or holidays.

Questions About an Order

If you’re contacting us about an existing order, please include:

• Your full name
• Order number
• Email address used to place the order
• A brief description of how we can help

Providing this information helps us locate your order and assist you as quickly as possible.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery and include clear photos of the item and packaging when applicable.

Please review our Return & Refund Policy for additional information.

Order Changes & Cancellations

If you need to request an order change, cancellation, or shipping-address correction, please contact us as soon as possible.

Changes and cancellations are not guaranteed once processing or fulfillment has begun.

Please Allow Time for a Response

We know you’re excited about your order, and we want to help! 💕

Please allow the full 1–2 business day response period before sending additional messages regarding the same inquiry. Multiple messages about the same request may make it more difficult to keep communication organized.

We’re Happy to Help

Whether you have a question before ordering or need assistance afterward, don’t hesitate to reach out.

Thank you for shopping Baddie Boulevard — where all the baddies shop. 💕